We blend the disciplines of design, anthropology and management consulting to create development solutions that are human-centred, stakeholder-owned, and sustained in impact.
We begin by first understanding the complexity and macro factors surrounding the issue at hand. Through root cause analysis, we break down the issue/s, which are often complex, to identify the root cause of the problem we are dealing with. Some of these layers include: economic, political, social.
Then, having pinpointed the problem, we apply human-centred design to uncover insights on the human factors. We then further apply the lenses of technical feasibility and business viability for a robust solution. Proposed plans also timebound: The desired solution is one achieved within an appropriate schedule.
Lastly - we put into action what we have crafted based of our understanding of the needs of people and the root causes of problems. We also know that in the long run it has to be the people on the ground which sustain and toggle what we start - we therefore way attention to enabling them to serve their own communities.
We help our clients get to the root of complex problems, understand the wider context that surrounds them, and develop solutions that speak to real needs of real people.
Designing (or re-designing) a project plan at early concept stage to ensure not only that there are participatory processes included in the project flow, but to ensure that the project adopts a participatory mindset to pursue our development objectives.
The method is guided by principles, but its application is driven by outcome.
Strategic Sou-nding Board
High-level discussions to assist senior management in understanding the applications, potential, and possible implications of the use of human-centred design & innovation frameworks for WB/ADB -funded development work (or that financed by other development funders).
Working alongside your project team, and thus also taking advantage of in-project learning in human-centred design research. Human insights gained from stakeholders on the ground are translated into prototypes for testing contained risk, with real users.
The depth of context informs robust framing of the problem - in ways that surveys and quantitative research can’t.
Training local stakeholders in participatory development methods. This involves training for self-sufficiency in system implementation and operational maintenance, appropriately among beneficiaries and other local stakeholders.
May also be conducted as “guided consulting”, using a real problem faced by the client team, including prototyping on actual solutions for actual problem.